AI employee active now

Your service business has a people problem.
ServicePilot fixes it.

One AI agent that answers every call, books every job, follows up with every lead, and collects payments. Around the clock. No salary. No training. No dropped balls.

62% of inbound calls go unanswered in home service
50% of homeowners who don't get an answer call the next contractor
3 min average callback delay — long enough to lose the job
Watch the agent work

One call. Fully handled.

AI answering active 11:47 PM
M
Maria Schultz
Plumbing issue — burst pipe
URGENT
"Hi Maria. I can help you right now. Can you tell me about the plumbing issue?"
"My kitchen pipe just burst. Water everywhere."
"I understand. Dispatching an emergency plumber now. What's your address?"
"2140 Shadow Creek Ct, Suwanee. Please hurry."
"Emergency dispatched. Plumber Jason arrives in 28 minutes. I've updated your CRM record and sent a confirmation text. You're covered."
Emergency dispatched
Jason arrives 11:47 → 12:15 PM
CRM record updated
Contact + job + notes logged
Confirmation sent
SMS + voice to Maria

This is what autonomous operations looks like. Every call handled. Every lead captured. Every job booked. 24/7.

Core operations

Every touchpoint. Fully covered.

Not a chatbot. Not a menu tree. An actual AI employee that handles the work your team can't keep up with.

AI Call Answering

Answers every inbound call in under 2 seconds. Asks the right questions, qualifies urgency, routes to the right person or books directly.

Smart Scheduling

Reads your calendar in real time. Books jobs based on technician availability, job duration, and customer preference. No double-books. No back-and-forth.

CRM Intelligence

Every call, customer, and job detail gets logged. Customer history, equipment records, past invoices — all surfaced to the tech before they arrive.

Relentless Follow-up

Quotes that go cold? Leads that don't book on the first call? The AI follows up via text, email, and voice — automatically, for up to 7 days.

Payment Collection

AI takes payment details over the phone before the tech rolls out. Reduces no-shows on unpaid jobs. Invoice automatically generated and sent.

Review Automation

After every completed job, the AI sends a review request at the perfect moment. Google stars don't build themselves.

62%
of inbound calls to home service businesses go unanswered
3 min
average delay before a homeowner gets a callback — long enough to book with a competitor
50%
of homeowners who hit voicemail call the next contractor on the list

Industry data: Home Services Consumer Report, 2025

The difference

The old way vs. the autonomous way

The old way
  • Owner on a job — phone goes to voicemail
  • Lead calls back a competitor 3 minutes later
  • No time to follow up — estimate goes cold
  • Customer forgets about the job entirely
  • Another month of paying an answering service $400
  • Nobody asking for reviews — Google rating stagnant
With ServicePilot
  • AI answers every call in under 2 seconds, 24/7
  • Lead gets booked before the tech even finishes the current job
  • AI follows up for 7 days if they don't book
  • Automated reminders and review requests after every job
  • Full CRM updated — every customer, every detail
  • 5-star review rate climbing month over month
What operators say

Real results. No marketing speak.

" I was losing 5 to 10 calls a week to voicemail. That's $2,000–$3,000 in lost revenue every month, gone. Now every call gets answered and booked before I even look at my phone. "
JM
Jake Morrison
Morrison Plumbing, Atlanta
" I didn't think AI could handle the nuance of home services — urgent calls, emotional customers, weird questions. I was wrong. The AI handles 80% of my inbound volume and I only get involved for the complex stuff. "
DP
Derek Price
Price Electric, Gwinnett County

Your competitors are already using AI.

Not the big ones — those have had enterprise software for years. The small shops. The two-truck operations. The owner-operators who decided to stop leaving money on the table. They're running rings around businesses that still think "I'll handle it myself."

ServicePilot puts an AI employee on your team for a fraction of what a real one costs. No training. No payroll. No HR headaches. Just a system that works while you work.

The service business that runs itself doesn't have to be a dream. It's a decision away.